Legal Documents

Winmy Terms & Conditions — Your Rights & Responsibilities

Please read these Terms & Conditions carefully before using the Winmy platform. All terms relating to accounts, betting, payments, and responsible gaming are clearly set out here.

Last Updated: January 2026 Available in Bengali 18+ Only
Last Updated: January 1, 2026 — These Terms & Conditions are subject to change from time to time.

Important: By creating or using an account on the Winmy platform, you are considered to have fully accepted these Terms & Conditions. Please read the entire document before using the platform for the first time.

1. General Terms

Winmy (https://winmy.click) is an online gaming and betting platform operated for users in Bangladesh. These Terms & Conditions constitute a legal agreement between Winmy and its users.

By accessing, registering on, or using any service on Winmy, you acknowledge that:

  • You are at least 18 years of age.
  • You have read and fully agree to these Terms & Conditions.
  • You are using this platform of your own free will and for entertainment purposes.
  • Online betting is legal in your region.

Winmy reserves the right to suspend or close any user's account at any time and without notice, particularly in cases of rule violations.

Age Verification: Winmy's services are available to users aged 18 and above only. Accounts belonging to minors will be closed immediately and any balance may be forfeited.

2. Account Registration & Verification

To use Winmy's services, you need to create a personal account. You must provide accurate and complete information during registration. Providing false or misleading information may result in account closure.

Only one account per person is permitted. If a single person holds multiple accounts, all accounts will be closed and all balances will be forfeited.

  • You must provide your correct name, mobile number, and date of birth at the time of registration.
  • Winmy may request a copy of your National ID or passport for identity verification at any time.
  • You are solely responsible for keeping your account password confidential.
  • Sharing your account with anyone else is strictly prohibited.
  • If you notice any unusual activity on your account, contact Winmy support immediately.

Winmy follows the KYC (Know Your Customer) process. Identity verification may be required before withdrawals.

3. Betting Rules

There are a few basic rules to follow when placing bets on Winmy. These rules apply equally to all users and are in place to ensure a fair gaming environment.

  • Once a bet is confirmed, it cannot be changed or cancelled, unless Winmy voluntarily cancels it due to a technical error.
  • If an event is cancelled or suspended, Winmy reserves the right to refund the bet amount.
  • Odds may change at any time — the odds at the time the bet is confirmed will apply.
  • Winmy reserves the right to void any bet placed at incorrect odds displayed due to a system error.
  • Any involvement in match fixing or fraudulent activity will result in permanent account closure.
  • In live betting, some wagers may be declined due to network delays.

Anti-Fraud Policy: Any attempt to gain an unfair advantage using bots, automated software, or any other prohibited method will result in immediate account suspension and forfeiture of all winnings.

Winmy offers betting on cricket, football, and a range of other sports. Detailed rules for each sport are available in the Winmy Help Centre.

4. Deposit & Withdrawal Policy

Deposits and withdrawals on Winmy are simple, fast, and completely secure. All of Bangladesh's most popular mobile banking services are supported.

  • Supported payment methods: bKash, Nagad, Rocket.
  • Minimum Deposit: ৳500.
  • Minimum Withdrawal: ৳500.
  • Deposits are generally instant; withdrawals are typically processed within 15 minutes to 24 hours.
  • Account verification (KYC) must be completed before a withdrawal can be processed.
  • The mobile banking number used for deposits and withdrawals must be the same — withdrawals to third-party numbers are not permitted.
  • To prevent money laundering, suspicious transactions may be automatically held for review.

Please Note: Wagering requirements must be met before any bonus funds can be withdrawn. See the Bonus section for full details.

5. Bonus & Promotion Terms

Winmy's bonus and promotion offers are designed to give users extra value. However, each bonus comes with specific terms that must be followed.

  • The welcome bonus applies to new users on their first deposit only.
  • Every bonus comes with a wagering requirement — the bonus amount must be wagered a specified number of times before a withdrawal can be made.
  • Bonus offers cannot be combined with one another unless explicitly stated otherwise.
  • Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in cancellation of the bonus and any associated winnings.
  • Winmy reserves the right to modify or discontinue any bonus offer without prior notice.
  • Voucher codes are single-use and must be redeemed within the specified validity period.

For detailed bonus terms, Voucher Go to the page or Help Center Contact us.

6. Responsible Gaming Policy

Winmy firmly believes that gaming is for entertainment — not a guaranteed way to earn money. The wellbeing and peace of mind of our users is our top priority.

  • You can set your own daily, weekly, and monthly betting limits.
  • A temporary break (from 1 day up to 6 months) is available.
  • A permanent Self-Exclusion option is also available.
  • If unusual betting patterns are detected on an account, Winmy will proactively alert the user.

Get help: Gaming addiction is a serious issue. If you feel that gaming is having a negative impact on your life, Responsible Gaming Visit the page for assistance.

7. Account Suspension & Closure

Winmy may suspend or permanently close an account without prior notice in the following circumstances:

  • Violation of any clause within these Terms & Conditions.
  • Providing false or fraudulent identity information.
  • Operating multiple accounts.
  • Fraud, use of bots, or unauthorized software.
  • Suspicion of money laundering or other illegal activity.
  • Being a minor, or operating an account on behalf of a minor.

You can also, at any time, Help Center You may contact us to close your account. Please withdraw any eligible balance before doing so.

8. Privacy & Data Protection

Winmy treats your personal information with the utmost care. We never sell your data to third parties.

  • Your information is used solely for service delivery, identity verification, and legal compliance.
  • All data is transmitted via SSL encryption.
  • To read our full Privacy Policy, Click here
9. Limitation of Liability

Winmy strives to deliver the highest quality of service; however, Winmy is not liable for the following:

  • Losses caused by internet disconnection.
  • Delays or failures caused by third-party payment services.
  • Issues caused by a fault in your device or software.
  • During unexpected technical outages or scheduled maintenance.
  • Financial losses from betting — this is a normal part of gaming.

Under any circumstances, Winmy's maximum liability is limited to the current balance in your account.

10. Changes to Terms & Contact

Winmy reserves the right to update these Terms & Conditions at any time. When changes are made, the date at the top of the page will be updated, and for significant changes, a notification will be sent to your registered email or via the platform.

Continued use of the platform after any changes will be considered your acceptance of the updated terms.

Contact: If you have any questions about these Terms & Conditions, please get in touch with us:

  • Email: support@winmy.click
  • Live Chat: Available 24/7 — Help Center Go
  • Website: https://winmy.click
Why Trust Winmy

Winmy Puts Transparency & Security First

Our Terms & Conditions are more than a legal document — they are our commitment to an honest relationship with you.

Fully in English

All of Winmy's terms and conditions are written in plain Bengali — no English or complex legal jargon. What you read is what applies.

Transparent Terms

No hidden clauses, no surprises. From bonuses to withdrawals — every term is communicated upfront in plain language.

Data Protection

Your personal and financial information is always kept secure through SSL encryption and strict data policies.

Fair Verification Process

The KYC process is quick and hassle-free. Once verified, you won't need to submit your information again.

24/7 Support

Having trouble understanding the rules? Our Bengali-speaking support team is available 24/7 to answer any questions you may have.

Regular Updates

Winmy's terms and conditions are updated regularly based on user feedback and changing circumstances, and all users are notified of any changes.

FAQs

Frequently Asked Questions about Terms & Conditions

Technically, yes — but by creating an account, you are automatically considered to have accepted the Terms & Conditions. So it's in your own interest to read them. Knowing the bonus and withdrawal terms in particular will save you a lot of confusion later.

For significant changes, Winmy sends an SMS to your registered mobile number or a pop-up notification on the platform. For minor updates, the date at the top of this page is revised. It's a good habit to check this page every now and then.

If you withdraw without meeting the wagering requirements, the bonus portion will be deducted. Only the funds you deposited yourself will remain withdrawable. Be sure to read the relevant terms before using any bonus.

If your account is closed due to a rule violation, your balance may be forfeited. If you choose to close your account voluntarily, you will have the opportunity to withdraw any eligible balance. For more details, contact us at support@winmy.click.

No. Under Winmy's policy, withdrawals can only be made to the same mobile banking number used for the deposit. This is mandatory for anti-money laundering and user security purposes.

Done reading? Get started now

Register with Winmy and enjoy a safe, transparent, and exciting gaming experience. Over 50,000 Bangladeshis have already chosen Winmy.

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